Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with Yazhini Costumes. This Shipping Policy explains how we process and deliver orders placed through our website.


Order Processing

  • Orders are processed after successful payment confirmation and order verification.
  • Orders are generally processed within 1–2 business days.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons or periods of high demand, processing may take slightly longer.

Delivery Timeline

Estimated delivery times are:

  • Within Chennai: 1–2 business days
  • Within Tamil Nadu: 2–4 business days
  • Rest of India: 3–7 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, remote locations, or unforeseen circumstances.


Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed during checkout.
  • Promotional free shipping offers, if available, will be clearly mentioned on the website.
  • Additional charges may apply for expedited delivery or special handling.

Rental Costume Shipping

For costume rentals:

  • Customers must provide the required event date while placing the order.
  • We recommend placing rental orders well in advance to ensure timely delivery.
  • Costumes should be returned by the agreed return date mentioned in your rental order.
  • Customers are responsible for return shipping unless otherwise agreed.

Order Tracking

Once your order has been shipped, you will receive an email or SMS with tracking information (where available), allowing you to monitor your shipment.


Delivery Attempts

If the courier is unable to deliver due to an incorrect address, customer unavailability, or failure to respond, additional shipping charges may apply for re-delivery.

Please ensure that your shipping address and contact details are accurate when placing your order.


Damaged or Missing Items

If your package arrives damaged or any item is missing:

  • Notify us within 24 hours of receiving the order.
  • Share clear photographs of the package and the affected item(s).
  • We will investigate the issue and provide an appropriate resolution.

Delays

While we strive to deliver every order on time, delays may occur due to:

  • Natural disasters
  • Severe weather conditions
  • Transport disruptions
  • Government restrictions
  • Courier service delays
  • Other events beyond our control

We appreciate your patience in such situations.


Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information.

Yazhini Costumes is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.


Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Yazhini Costumes

Address:
No. 3/440, Mettukuppam, OMR Road, Opp. ASV Suntech Park, Chennai – 600097

Phone:
+91 94999 54644

Email:
yazhinicostumes@gmail.com

Website:
https://yazhinicostumes.com